Service
Support, Hosting & Maintenance
The part most agencies skip. We keep your system running, backed up and patched.
Software is not finished at launch. Security patches land, requirements change, and someone eventually deletes a record they should not have.
Our support plans cover monitored hosting, nightly off-site backups, security updates and a named person who answers when you call. We also take over systems built by other developers.
What is included
- Monitored hosting with uptime alerting
- Nightly encrypted off-site backups
- Security patches and dependency updates
- Guaranteed response times
- Monthly health and usage report
- Takeover of systems built elsewhere
What you receive
- 1Documented backup and restore procedure
- 2Monitoring dashboard access
- 3Named support contact
- 4Monthly written report
At a glance
- Investment
- From GHS 900 / month
- Billed monthly or annually, cancel with 30 days notice.
- Typical timeline
- Ongoing
- Always included
- Fixed written quote, source code ownership, training and 30 days of post-launch support.
Reply within one working day
Tell us what you need built
Share your requirements and we will come back within one working day with an approach, a timeline and a clear price.